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Case Study 18 · Penalty Abatement

Incorrect Advice Results in a Penalty Dispute

Balance before review
$26,900
Penalties removed
$5,800
Balance after abatement
$21,100
Incorrect Advice Results in a Penalty Dispute

The Situation

A $26,900 IRS balance grew more difficult to resolve following a late filing after receiving incorrect third-party guidance. The question was not whether the entire tax debt could simply disappear, but whether specific penalties could qualify for abatement under IRS rules.

The Resolution Strategy

The team reviewed the account transcript to separate underlying tax, interest, and penalties; assembled professional correspondence, filing history, and reasonable-cause documentation; and assessed eligibility for first-time abatement or reasonable-cause abatement as appropriate. The submission connected each requested penalty adjustment to evidence, not merely to a general hardship narrative. Reliance on an adviser alone does not guarantee penalty abatement.

The Outcome

The IRS removed $5,800 in qualifying penalties, and the amount due changed from $26,900 to $21,100. This is a 21.6% change in the displayed balance, not a cancellation of the underlying tax. Interest treatment depends on the adjustments and applicable rules.

Learn how Penalty Abatement works

Names have been changed and photos are representative stock images used to protect client privacy. This case describes an individual situation. Eligibility and outcomes depend on each taxpayer's circumstances, are not typical or guaranteed, and past results do not predict future outcomes.

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